Want to know about the services the library is currently providing, or have questions or problems with your library card?
See the answers to frequently asked questions below. If you have further questions about library services, or about using our website, please give us a call at 207-799-1720, or email the Library Director.
When will the library reopen?
We don’t expect our building to be open to the public in the near future. However, as of June 1, we are offering curbside pickup of requested library materials. You can find details about that service here.
When should I return the items I borrowed before the library shut down?
You may return your borrowed items to the library through the book drop any time. Please do not drop off any donations, however–we are no longer accepting donations of books or other materials.
If I get multiple email notices about my materials, do I need to make more than one appointment to pick them up?
No, you do not need to make more than one appointment if you’ve received multiple separate emails that your holds are ready and you can proceed to booking a curbside pick up appointment. We will bundle them all together for you.
What does a cancelled hold notice mean?
If you received an email notifying you of a cancelled hold, most likely this means that we could not locate the item on the shelf for you and marked it as missing in our collection. We are sorry for the inconvenience!
What Online Resources Do You Offer?
The library provides access to a number of resources you can enjoy from home using your TML card, including eBooks, downloadable audiobooks, streaming movies, and databases that include popular magazines. Click here for complete details on these resources and how to access them.
Are You Offering Any Online Programs?
We have online programs for adults, teens, and children. Please visit the Teen and Children’s program pages for details. Scroll down for posts about the many offerings for adults, or visit the Adult program page for a list.
My library card doesn’t work. What should I do?
If you try to access our online services and find a problem with your library card, it likely needs to be updated. Please send an email with your name, library card number, and current address to the Library Director at firstname.lastname@example.org and we will update your card.
I Don’t Have a Library Card. Can I Still Get One?
During the library shut-down, we’ve made it possible for you to get a library card online. Anyone who lives in or owns property in Cape Elizabeth, or who works for the Town or for the Cape school department regardless of residency, is eligible to get a free TML card. Please fill out this form and someone will be in touch with you shortly.
Not eligible for a TML Card? You can get a free eCard from Portland Public Library which will allow you to access many of the same digital resources. If you would like to open a temporary eResource library card, please email Portland Public Library at email@example.com.